Privacy Policy

1. Account Information

When you create an account with WiseBlood, we collect:

• Full name provided during profile setup
• Email address associated with your Google account
• Date of birth for age-related health reference ranges
• Gender for gender-specific health parameter analysis
• Profile photo if provided through your Google account

2. Health & Medical Data

To provide our core analysis service, we collect and process:

• Blood test reports uploaded in PDF, JPG, or PNG format
• Extracted blood test parameters including hemoglobin, glucose, HDL, LDL, total cholesterol, triglycerides, thyroid markers, liver markers, kidney markers, CBC values, vitamin levels, and other standard blood parameters
• Health scores and analysis results generated from reports
• Historical trend data compiled from multiple reports
• AI-generated insights, advice, and parameter summaries

3. Family Profile Data

If you use family profiles available with Plus and Family plans, we additionally collect:

• Full name of each family member
• Date of birth of each family member
• Gender of each family member
• Relationship to the primary account holder, such as spouse, parent, or child
• Individual reports and health data for each family member, stored separately under their profile

4. Subscription & Payment Data

When you subscribe to a paid plan, the following is processed:

• Subscription plan type such as Plus Monthly, Plus Annual, Family Monthly, or Family Annual
• Subscription status including active, expired, or cancelled
• Purchase dates and renewal dates
• Transaction identifiers for purchase verification

Important: All payment processing is handled by Google Play and RevenueCat. We do not collect, store, or access your credit card numbers, bank account details, or other direct financial information.

5. Device & Technical Data

To ensure the app functions correctly and troubleshoot issues:

• Device type and model
• Operating system and version
• App version number
• General error logs and crash reports
• Network connectivity status

Core Service Delivery

• Analyze uploaded blood test reports to extract parameters and provide health insights
• Generate personalized health scores based on test results and standard medical reference ranges
• Display historical blood parameter trends across multiple reports
• Provide AI-generated health advice and recommendations based on report findings
• Manage and display separate profiles for family members

Account & Service Management

• Authenticate your identity and manage your account
• Process your subscription plan and entitlements
• Enforce fair usage limits to maintain service quality
• Respond to support inquiries

Service Improvement

• Identify and fix bugs, errors, and technical issues
• Improve user experience and app performance
• Develop new features using aggregated, anonymized usage data

Encryption

• All data in transit is encrypted using HTTPS/TLS
• Sensitive data stored on servers is encrypted at rest using industry-standard methods
• Authentication tokens are stored securely on device using platform-backed secure storage

Authentication & Access Control

• JWT-based authentication protects account access
• Access tokens expire after 15 minutes
• Refresh tokens expire after 7 days
• Every API request is authenticated and authorized to limit users to their own data

Infrastructure

• Servers are hosted on secure cloud infrastructure with regular updates and monitoring
• Database access is restricted to authorized services and protected by network-level rules
• Regular security reviews are conducted to identify and address vulnerabilities

We Do Not

• Sell your personal or health data to third parties
• Share blood test results or health scores with advertisers, brokers, or marketing companies
• Use your health data for targeted advertising
• Provide your data to insurers, employers, or similar entities
• Allow third-party services to access health data beyond what is strictly necessary for app functionality

Limited Sharing

• With listed third-party providers only to operate the app, including authentication, payments, storage, and report analysis
• When required by law in response to a valid court order, subpoena, or government request
• To protect the rights, safety, or property of WiseBlood, our users, or the public as permitted by law

Data Access & Portability

• View stored reports, scores, and trends inside the app
• Request a complete copy of your data by emailing support@wiseblood.app

Data Deletion

• Delete individual blood test reports from History
• Delete family member profiles and their associated data from Family Profiles
• Delete your entire account and all associated data from Settings

Subscription Management

• Cancel your subscription through Google Play settings
• Change your plan at any time while retaining existing data

Communication

• Contact support@wiseblood.app for privacy-related questions, concerns, or requests
• Request clarification on how your data is processed